NEVER MISS A CALL.
You Do the Work.
We’ll Answer the Phone.
When your phone rings, a real person answers professionally as your business, captures the customer’s information, follows your instructions, and makes sure the right calls get to the right people.
You stay focused on the work.
We make sure your customers don’t get ignored.
EVERY MISSED CALL COULD BE A MISSED JOB.
You shouldn’t have to choose between doing the work in front of you and answering every incoming call. You’re on jobsites, driving, underneath houses, working with customers, or managing crews — and the customer calling doesn’t care why you couldn’t answer. If nobody picks up, they simply call the next contractor.
No voicemail maze. No wondering who called. No stopping work every time the phone rings.
PICK YOUR LEVEL OF BACKUP
Monthly subscription, billed through Stripe. Cancel anytime. Additional usage is clearly disclosed at checkout.
- Professional live call answering
- Calls answered in your company name
- Up to 200 receptionist minutes per month
- Customer name, number, and reason for calling captured
- Message taking
- Call screening
- Basic call routing
- Emergency-call identification
- SMS/email call notifications
- Custom business greeting
- Basic company FAQ/script
- After-hours coverage
- Weekend coverage
Perfect for owner-operators and small crews.
- Everything in Basic, plus:
- Up to 500 receptionist minutes per month
- More detailed custom call scripting
- Lead qualification
- New-customer intake
- Appointment request handling
- Warm call transfers
- Emergency escalation procedures
- Custom routing by call type
- Existing-customer support
- Scheduling support where integration permits
- CRM/job-management notes where integration permits
- Housecall Pro / Jobber / ServiceTitan / calendar workflow support where technically available
- English and Spanish answering where available
- Priority onboarding
- Monthly call activity summary
For growing contractors who want someone handling the phone while their team handles the work.
Your customer service department — without building one yourself.
- High-volume call coverage
- Dedicated account lead
- Dedicated or tightly assigned support team where available
- Deep company-specific training
- Advanced custom scripts and SOPs
- New-lead qualification
- Appointment scheduling
- Dispatch coordination support
- Emergency escalation
- Existing-customer service
- Customer follow-up
- Outbound callback support
- Estimate follow-up support
- Missed-opportunity follow-up
- CRM/job-management workflow support
- Custom integrations/workflows where technically feasible
- Multi-location support
- Custom call routing
- Priority escalation
- Ongoing script optimization
- Monthly performance review
- Call-quality review
- Customized reporting
- White-glove onboarding
- Direct Marketial account contact
Custom call volume and workflow allowances are established during onboarding.
BASIC | PLUS | PLATINUM
| What you get | Basic | Plus | Platinum |
|---|---|---|---|
| Live Answering | |||
| After-Hours Coverage | |||
| Weekend Coverage | |||
| Custom Greeting | |||
| Message Taking | |||
| Lead Capture | |||
| Call Transfers | |||
| Emergency Escalation | Basic identification | Escalation procedures | Priority escalation |
| Custom Scripting | Basic FAQ/script | Detailed scripting | Advanced scripts + SOPs |
| Scheduling | Where integration permits | ||
| CRM / Job Software Workflow | Where technically available | ||
| Customer Support | |||
| Outbound Follow-Up | |||
| Dedicated Account Lead | |||
| Custom SOPs | |||
| Performance Reviews | Monthly call summary | ||
| Multi-Location Support |
YOU DON’T NEED ANOTHER PHONE.
YOU NEED SOMEONE TO ANSWER IT.
This isn’t about buying receptionist minutes. The real product is availability. When a homeowner has a leaking pipe, a broken AC, an electrical issue, or a roof leak, they’re looking for someone who will respond. The contractor who answers has an opportunity. The contractor who doesn’t may never know what that call was worth.
YOUR NEXT $1,000 JOB COULD START WITH A 60-SECOND PHONE CALL.
FOUR SIMPLE STEPS
TELL US HOW YOUR BUSINESS WORKS
We learn your services, service area, hours, team, emergencies, FAQs, and how different calls should be handled.
FORWARD YOUR CALLS
Customers continue calling your existing business number wherever technically possible through call forwarding.
WE ANSWER AS YOUR BUSINESS
A professional support representative follows the call flow created for your company.
YOU KEEP WORKING
We capture, route, schedule, escalate, or document the call according to your plan and instructions.
YOU’RE THE EXPERT.
WE’RE THE SUPPORT.
You didn’t start a plumbing, HVAC, electrical, roofing, or contracting company because you wanted to sit beside a telephone all day.
Keep your attention on your customers, crews, and jobs.
We’ll help make sure the phone gets answered.
THE NEXT CALL COULD BE YOUR NEXT JOB.
Don’t send it to voicemail.
STRAIGHT ANSWERS
Start your monthly subscription
Pick Basic or Plus above, review the recurring billing disclosure, agree to the terms, and pay securely with Stripe.
Pick a plan to get started
Choose Basic or Plus above and your review & checkout will appear here.
View plans- No setup fees
- Cancel anytime
- After-hours & weekend coverage included